https://www.bluphrog.com/our-story daily 0.75 2025-03-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b619d8ee-744b-463e-a72d-0cee6726d0c0/offering-About-page.png https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/d52330f0-87be-4848-8318-6f7b6463da45/sarah-infographic-resume-updated-2025-exec.jpg https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3b5d7e6d-2e29-4593-b48c-c585e6770e7b/bluphrog-logo-new-2024.png https://www.bluphrog.com/uxcx-journey-mapping daily 0.75 2024-04-30 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/d52576f0-ef12-4958-8c8e-f876dee8eabb/journey-map-telehealth-gallery-sized.jpg Customer/UX Journey Mapping https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/81bfda61-bd6f-4174-a4cc-efb76df7b59d/journey-map-Youth-program-gallery-sized.jpg Customer/UX Journey Mapping https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/cca33720-fbd3-49ce-b308-b71d9539fe40/journey-map-Natl-Accounts-gallery-sized.jpg Customer/UX Journey Mapping https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/107589c1-b1f4-471f-838b-c10611889336/bluphrog-journey-map-inset.jpg Customer/UX Journey Mapping https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b339dd5b-414b-456b-bd0a-9ed19aea1bcb/Gallery-image-Partnership-Journey.jpg Customer/UX Journey Mapping https://www.bluphrog.com/fedramp-compliance-cybersecurity daily 0.75 2024-05-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/593bc539-e45b-4e9e-8e90-03fe61c0bba7/image-fedramp-area-PMO-3.jpg FedRAMP Compliance | Cybersecurity https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/9d1df950-1816-4678-844c-9b102c684d50/image-fedramp-area-Documentation-2.jpg FedRAMP Compliance | Cybersecurity https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3ca2e55d-a1d8-457b-9cbd-37c1982ece0d/image-fedramp-area-Roadmap.jpg FedRAMP Compliance | Cybersecurity https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/8ecc027b-5cbb-4387-8292-45fc72b53384/image-fedramp-area-ChangeControl.jpg FedRAMP Compliance | Cybersecurity https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/eef0bb11-0734-407a-bf48-d4f31c67470b/image-fedramp-area-training.jpg FedRAMP Compliance | Cybersecurity https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/f885f786-2231-4ae0-a596-92b82a2db3be/Gallery-image-FedRAMP-change-management.jpg FedRAMP Compliance | Cybersecurity Change Management Infographic - One example of what change management looks like in a highly regulated environment such as FedRAMP. While the future will involve more automation (think CI/CD pipelines and more machine-initiated changes), the reality is that today (2024) change is still a very arduous and manual process in the FedRAMP ecosystem. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/bbe25984-1543-45c3-9836-dad47220b53d/Gallery-image-PMIG.jpg FedRAMP Compliance | Cybersecurity Bluphrog created (from nothing) an actionable FedRAMP program guide complete with compliance team definitions, meeting agendas, ConMon calendars, and 17+ checklists - all to address the large number of management and operational NIST 800-53 controls. This type of artifact standardizes the program's implementation for controls that are not technology-driven. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/763be010-6b62-4428-ba3b-1dd1aae3f001/Gallery-image-user-manual.jpg FedRAMP Compliance | Cybersecurity A User Manual is one of the many FedRAMP-required SSP Appendices. Bluphrog can create these from scratch (no template or guidance), creating the outline, imagery, and generating all instructional content. System user manuals must describe specific tasks and responsibilities placed on the users in language they will understand. If it isn't actionable, it isn't useful. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/23ab01ee-105b-4770-91f1-e08070ec02b3/FedRAMP-moderate-controls-infographic.jpg https://www.bluphrog.com/cx-management daily 0.75 2024-04-26 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/855ebb70-bfea-4961-b6ad-9cf92ce1431d/Gallery-image-CX-program-compliance.jpg CX Management Customer Experience Excellence Program built for organizations delivering FedRAMP and compliance services. The program is easily adaptable to other verticals. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/1712960120518-TSGKFCJJKXZHUU319DFR/CX-surveys-2.jpg CX Management Customer Experience Surveys - Customer Feedback Collection surveys compiled for a national hospitality/retail organization https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3dab423a-24c2-4a19-821f-cbcd43a8b5ab/Gallery-image-CX-report.jpg CX Management Customer Experience Program Monthly Report - Generated from Analysis of all Completed CX Surveys - both General and as Part of Incident Follow Up. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/930ab6a6-a244-4c56-861d-a31c0ad477b3/CX-program-Paper-Download.jpg https://www.bluphrog.com/product-ownership-product-management daily 0.75 2024-05-06 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/6b00668d-14ad-424a-baa5-70c28d89faeb/product-management-flow-2.jpg https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b369f998-8901-45ae-844d-392dbb06c37c/product-feature-analysis.jpg https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3d513cd4-b509-45f8-9151-39395345d382/Gallery-image-scaled-agile.jpg https://www.bluphrog.com/program-building-operations daily 0.75 2024-04-18 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/729cec29-91a7-407c-8ddf-4d9de9ef2ea8/Gallery-image-practice-based-ops.jpg Program Building & Operations A seasoned senior operator, Bluphrog knows how to stand up internal operational structures needed to enable organizations to grow strategically and build/run/mature multiple centers of excellence concurrently - while coordinating work across practices so customers benefit from the holistic sum of all of the parts! Great ops management takes knowledge and experience! https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/7a9ec861-8ed6-494d-9e9f-bf42f8b07e38/Gallery-image-program-better-culture.jpg Program Building & Operations Better Culture by Design Program - Implemented this program or portions of it on multiple engagements. Driving culture with intention is one of the most important things a leadership team can and should do. Culture is a fundamental quality of a company that both impacts its success and is largely under the control of its leaders. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/ae365005-2076-43b6-a59b-244dc7ff3028/Gallery-image-Fedramp-Program-all.jpg Program Building & Operations Bluphrog stood up a FedRAMP compliance program from scratch, establishing a PMO and a company's worth of processes, checklists, milestones, project plans - as well as a sales pipeline, staffing model, marketing content, organizational hierarchy, and financial model. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/a2a7a605-aa81-4764-abcf-f1702ac50a9d/operations-SOC-AI.jpg Program Building & Operations This tech-enabled physical security program analysis provided the baseline for a large amusement park organization to launch a cyber-enabled SOC. The objective was to streamline and equip on-site officers to proactively address issues and better respond to incidents using robust IT-enabled situational awareness and predictive machine-generated insights. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/e0081d50-2eb2-4fd6-877f-21b7245e01bb/Gallery-image-Skills-Assessment-Program.jpg Program Building & Operations This interactive dashboard (built on multiple Excel worksheets) and supporting employee questionnaires allows objective assessment of team member skills (self- or other-completed). It plots competency levels across skills areas and also tracks projects, utilization, and key objectives. Versions of this have helped manage team member growth for multiple orgs. https://www.bluphrog.com/ux-architecture-ui-design daily 0.75 2024-04-26 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/05ceabba-71ce-4603-8096-aab84aa70cbb/UI-Healthy-App.jpg UX Architecture | UI Design Personal Health Management Application https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/f033a752-33a4-4b06-a3c4-4b24ba016d05/Gallery-image-UI-Health-App.jpg UX Architecture | UI Design Mobile Tele-Health App showing Journey Map, User Story/Use Case, Mobile UI Mocks Aligned with High Level Use Case Steps. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/8b8226eb-b439-4373-9a89-a971bb9fa4e8/Gallery-image-UX-white-paper.jpg UX Architecture | UI Design UX White Paper describing Bluphrog's approach to UX architecture and UI design. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/dfe27321-c9fa-4021-97aa-b44554a99c8c/Gallery-image-visual-use-case.jpg UX Architecture | UI Design Visual Use Cases combine common user flows with visualizations to better communicate the solution's proposed implementation! https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3431b35a-9530-49a6-a2c3-8ad27444150f/Gallery-image-App-UI-mocks.jpg UX Architecture | UI Design A subset of application GUI designs built while serving as a UX Architect and UI Designer on a large project. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/de4f0b81-8e36-4aef-a1b3-9937a0c2f65d/UX-UI-White-Paper-Download.jpg https://www.bluphrog.com/content-creation daily 0.75 2024-04-29 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/0cc0f2dc-4a6f-4ddc-8c55-738988eee12a/Gallery-image-ZTOps-copy.jpg Content Creation This infographic was created to speak to the nature of Zero Trust elements in relation to machine assisted capabilities, GRC and a situational awareness presentation layer (GUI). https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/55afa308-1d74-44d9-b430-06ebef9c0323/AI-infographic-2024.jpg Content Creation This is an at-a-glance infographic communicating the evolution of AI, while also providing some written explanation of each of the four main types of AI. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b3616d30-c3c7-4d3d-b48a-52f22dc41816/posters-major-airline.jpg Content Creation This is a series of 3 large Recruiting Team Posters created for a major US airline to both explain and celebrate the various roles committed to recruiting efforts and the focus areas of each. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/4147b2a0-7d23-4466-b2be-1a9de7b2f837/Gallery-image-AI-SecOps.jpg Content Creation This "AI and the Evolution of SecOps" infographic was created as a visually interesting description of both the layers of and the technological advancements influencing IT and cybersecurity operations. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/4bd47b65-3026-4889-93bf-ab1d10b24265/Gallery-image-Case-Study-LMS.jpg Content Creation Case Study - This is one of a set of 2-page glossies designed to highlight specific engagement successes in the delivery of cybersecurity leadership training services for a leading training organization. (Organization name and content details have been changed to protect confidentiality). https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/d677b77f-23ee-4d7f-8282-74abfef93951/Gallery-image-Smart-Security-Monitoring.jpg Content Creation This is one in a series of 15 vertical-centric marketing/sales glossies created for a billion dollar contract security services company - highlighting key value proposition and high level solution approach for an AI-enabled Security Monitoring Center. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/1ef1dfc8-c394-4b9d-b7a8-70a3a66bff9a/Gallery-image-Culture-wings-and-weights.jpg Content Creation Managing a Culture of Accountability Infographic: Attitude Wings and Weights Visualization - showing behaviors that lift teams versus behaviors that sink teams. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/709ccf52-f7f6-47b7-9494-708195fe8f6f/Gallery-image-UX-white-paper.jpg Content Creation White Paper on UX Architecture and UI Design, describing the Bluphrog approach to user-centered design. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/bef7ae1b-bf82-494f-aff0-4f9ce00a19a0/Gallery-image-FedRAMP-change-management.jpg Content Creation FedRAMP Program Change Management process infographic. This is a generic but meaningful visualization describing the general requirements around change management for FedRAMP authorized systems. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/d1006561-e428-424b-ad93-2b050624dd50/Sam-infographic.jpg Content Creation This infographic was created upon request as a part of an individual's portfolio presentation in an effort to secure a job position - and shows the flexibility of skills for creating content across a wide range of audiences. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/0befcea1-6da6-4e89-8932-f6d2886ea7a3/smarter-cyber-ops-2.jpg Content Creation This technical diagram is a modified and generalized version of a solution proposal originally created for a large Federal Agency to represent the potential coordinated relationships among often disparate IT management and security operations. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/1bdee13c-bb42-43fa-bd9a-ac834445dd31/Gallery-image-RoiP-system-troubleshooting.jpg Content Creation A customized version of this generic RoIP System Troubleshooting Guide was created for SOC analysts at a nation-wide commercial monitoring center to keep on site to guide issue resolution related to radio communications. https://www.bluphrog.com/executive-leadership daily 0.75 2024-05-04 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/dfed8aa3-78e2-4593-8f72-ec96baffef70/Gallery-image-SWOT.jpg Executive Leadership As an executive leader serving a healthcare IT solution provider, completed an organization-wide SWOT analysis and a resulting strategic plan-to-health, adding a tactical "improving project by project" to help get them back on track. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/dc09fe82-d6c6-4c4f-a11d-cb71c53ed66e/Gallery-image-staffing-projections.jpg Executive Leadership Conceptualized, designed and built a data-driven approach to projecting staffing growth for a new FedRAMP program with nothing more than my ideas of how it should be constructed and how the "calculator" should deliver re: a great user experience. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/1222057d-6d53-4df5-89ff-05dfbfba831a/Gallery-image-program-better-culture.jpg Executive Leadership Took the initiative to create an actionable "Better Culture by Design" for a company that desperately needed to improve their employee morale and company focus. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/30bc8f00-1539-4a2f-b1d1-a8bdeaba6319/Gallery-image-Skills-Assessment.jpg Executive Leadership Designed a Skills Assessment program as an investment in an organization's workforce. Using a combination of employee or manager-input questionnaires with well-defined (objective) rating measures, results are input as structured data and used to populate a dynamic dashboard that visually reflects each employees strengths and weaknesses, as well as goals and utilization. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b339dd5b-414b-456b-bd0a-9ed19aea1bcb/Gallery-image-Partnership-Journey.jpg Executive Leadership Provide company-wide strategic and organizational leadership, defining processes, synergies, handshakes, and repeatable standardized operations. https://www.bluphrog.com/training-curriculum-development daily 0.75 2024-04-24 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/94252208-f400-4eba-a08c-c04fe614f430/Gallery-image-Oscal-Training.jpg Training | Curriculum Development One of many Brown Bag training sessions developed to keep teams up-to-date with emerging technologies and pending regulatory topics. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/41003916-743d-4433-9fc7-b2e2d67681c9/Gallery-image-training-user-stories.jpg Training | Curriculum Development This partial training deck (just a representative handful of slides) covered user story construction, acceptance criteria establishment, and backlog management. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/8c6d330d-2cee-4412-a929-7856a0bbb8af/Gallery-image-FedRAMP-explainer-video.jpg Training | Curriculum Development Created a 5 minute explainer training video to succinctly describe the FedRAMP program, barriers to entry, and the key capabilities of a solution. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/2f75bf56-7abf-4a1b-8bad-7c1fdba6fed2/Gallery-image-Training-Courses-Analysts.jpg Training | Curriculum Development Robust training program designed, developed and delivered entirely by Bluphrog as an investment in a team of analysts, product owners and solution designers. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b1c7fa76-e77a-4621-9d12-0d02f18ab3b7/Bluphrog-Academy-logo.png https://www.bluphrog.com/trial-modules daily 0.75 2024-05-06 https://www.bluphrog.com/she-shed daily 0.75 2025-03-22 https://www.bluphrog.com/sarah-review-2025 daily 0.75 2026-01-30 https://www.bluphrog.com/home daily 1.0 2024-06-27 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/891d185b-50ab-475b-a8de-26c86ac591c0/define-design-circle-frog.jpg https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/2cee746f-5ca1-4dd2-a186-31d7931769cf/bluphrog-journey-map-1.jpg https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3d82ece7-e3cb-4908-bc4c-8f89c9f4c89d/bluphrog-team-high-fiving.png https://www.bluphrog.com/home/training-curriculum-and-instructional-materials-development monthly 0.5 2024-05-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/94252208-f400-4eba-a08c-c04fe614f430/Gallery-image-Oscal-Training.jpg Home - Training, Curriculum, and Instructional Materials Development One of many Brown Bag training sessions developed to keep teams up-to-date with emerging technologies and pending regulatory topics. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/41003916-743d-4433-9fc7-b2e2d67681c9/Gallery-image-training-user-stories.jpg Home - Training, Curriculum, and Instructional Materials Development This partial training deck (just a representative handful of slides) covered user story construction, acceptance criteria establishment, and backlog management. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/8c6d330d-2cee-4412-a929-7856a0bbb8af/Gallery-image-FedRAMP-explainer-video.jpg Home - Training, Curriculum, and Instructional Materials Development Created a 5 minute explainer training video to succinctly describe the FedRAMP program, barriers to entry, and the key capabilities of a solution. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/2f75bf56-7abf-4a1b-8bad-7c1fdba6fed2/Gallery-image-Training-Courses-Analysts.jpg Home - Training, Curriculum, and Instructional Materials Development Robust training program designed, developed and delivered entirely by Bluphrog as an investment in a team of analysts, product owners and solution designers. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b1c7fa76-e77a-4621-9d12-0d02f18ab3b7/Bluphrog-Academy-logo.png https://www.bluphrog.com/home/customer-experience-management monthly 0.5 2024-05-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/855ebb70-bfea-4961-b6ad-9cf92ce1431d/Gallery-image-CX-program-compliance.jpg Home - Customer Experience Management Customer Experience Excellence Program built for organizations delivering FedRAMP and compliance services. The program is easily adaptable to other verticals. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/1712960120518-TSGKFCJJKXZHUU319DFR/CX-surveys-2.jpg Home - Customer Experience Management Customer Experience Surveys - Customer Feedback Collection surveys compiled for a national hospitality/retail organization https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3dab423a-24c2-4a19-821f-cbcd43a8b5ab/Gallery-image-CX-report.jpg Home - Customer Experience Management Customer Experience Program Monthly Report - Generated from Analysis of all Completed CX Surveys - both General and as Part of Incident Follow Up. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/930ab6a6-a244-4c56-861d-a31c0ad477b3/CX-program-Paper-Download.jpg https://www.bluphrog.com/home/executive-leadership monthly 0.5 2024-05-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/dfed8aa3-78e2-4593-8f72-ec96baffef70/Gallery-image-SWOT.jpg Home - Executive Leadership, Strategy, Vision, Mission and Mentorship As an executive leader serving a healthcare IT solution provider, completed an organization-wide SWOT analysis and a resulting strategic plan-to-health, adding a tactical "improving project by project" to help get them back on track. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/dc09fe82-d6c6-4c4f-a11d-cb71c53ed66e/Gallery-image-staffing-projections.jpg Home - Executive Leadership, Strategy, Vision, Mission and Mentorship Conceptualized, designed and built a data-driven approach to projecting staffing growth for a new FedRAMP program with nothing more than my ideas of how it should be constructed and how the "calculator" should deliver re: a great user experience. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/1222057d-6d53-4df5-89ff-05dfbfba831a/Gallery-image-program-better-culture.jpg Home - Executive Leadership, Strategy, Vision, Mission and Mentorship Took the initiative to create an actionable "Better Culture by Design" for a company that desperately needed to improve their employee morale and company focus. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/30bc8f00-1539-4a2f-b1d1-a8bdeaba6319/Gallery-image-Skills-Assessment.jpg Home - Executive Leadership, Strategy, Vision, Mission and Mentorship Designed a Skills Assessment program as an investment in an organization's workforce. Using a combination of employee or manager-input questionnaires with well-defined (objective) rating measures, results are input as structured data and used to populate a dynamic dashboard that visually reflects each employees strengths and weaknesses, as well as goals and utilization. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b339dd5b-414b-456b-bd0a-9ed19aea1bcb/Gallery-image-Partnership-Journey.jpg Home - Executive Leadership, Strategy, Vision, Mission and Mentorship Provide company-wide strategic and organizational leadership, defining processes, synergies, handshakes, and repeatable standardized operations. https://www.bluphrog.com/home/customeruser-journey-mapping monthly 0.5 2024-04-28 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/d52576f0-ef12-4958-8c8e-f876dee8eabb/journey-map-telehealth-gallery-sized.jpg Home - Customer/User Journey Mapping https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/81bfda61-bd6f-4174-a4cc-efb76df7b59d/journey-map-Youth-program-gallery-sized.jpg Home - Customer/User Journey Mapping https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/cca33720-fbd3-49ce-b308-b71d9539fe40/journey-map-Natl-Accounts-gallery-sized.jpg Home - Customer/User Journey Mapping https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/107589c1-b1f4-471f-838b-c10611889336/bluphrog-journey-map-inset.jpg Home - Customer/User Journey Mapping https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b339dd5b-414b-456b-bd0a-9ed19aea1bcb/Gallery-image-Partnership-Journey.jpg Home - Customer/User Journey Mapping https://www.bluphrog.com/home/project-six-6f87e-8ld5z monthly 0.5 2024-04-29 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/0cc0f2dc-4a6f-4ddc-8c55-738988eee12a/Gallery-image-ZTOps-copy.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. This infographic was created to speak to the nature of Zero Trust elements in relation to machine assisted capabilities, GRC and a situational awareness presentation layer (GUI). https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/55afa308-1d74-44d9-b430-06ebef9c0323/AI-infographic-2024.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. This is an at-a-glance infographic communicating the evolution of AI, while also providing some written explanation of each of the four main types of AI. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b3616d30-c3c7-4d3d-b48a-52f22dc41816/posters-major-airline.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. This is a series of 3 large Recruiting Team Posters created for a major US airline to both explain and celebrate the various roles committed to recruiting efforts and the focus areas of each. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/4147b2a0-7d23-4466-b2be-1a9de7b2f837/Gallery-image-AI-SecOps.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. This "AI and the Evolution of SecOps" infographic was created as a visually interesting description of both the layers of and the technological advancements influencing IT and cybersecurity operations. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/4bd47b65-3026-4889-93bf-ab1d10b24265/Gallery-image-Case-Study-LMS.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. Case Study - This is one of a set of 2-page glossies designed to highlight specific engagement successes in the delivery of cybersecurity leadership training services for a leading training organization. (Organization name and content details have been changed to protect confidentiality). https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/d677b77f-23ee-4d7f-8282-74abfef93951/Gallery-image-Smart-Security-Monitoring.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. This is one in a series of 15 vertical-centric marketing/sales glossies created for a billion dollar contract security services company - highlighting key value proposition and high level solution approach for an AI-enabled Security Monitoring Center. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/1ef1dfc8-c394-4b9d-b7a8-70a3a66bff9a/Gallery-image-Culture-wings-and-weights.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. Managing a Culture of Accountability Infographic: Attitude Wings and Weights Visualization - showing behaviors that lift teams versus behaviors that sink teams. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/709ccf52-f7f6-47b7-9494-708195fe8f6f/Gallery-image-UX-white-paper.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. White Paper on UX Architecture and UI Design, describing the Bluphrog approach to user-centered design. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/bef7ae1b-bf82-494f-aff0-4f9ce00a19a0/Gallery-image-FedRAMP-change-management.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. FedRAMP Program Change Management process infographic. This is a generic but meaningful visualization describing the general requirements around change management for FedRAMP authorized systems. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/d1006561-e428-424b-ad93-2b050624dd50/Sam-infographic.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. This infographic was created upon request as a part of an individual's portfolio presentation in an effort to secure a job position - and shows the flexibility of skills for creating content across a wide range of audiences. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/0befcea1-6da6-4e89-8932-f6d2886ea7a3/smarter-cyber-ops-2.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. This technical diagram is a modified and generalized version of a solution proposal originally created for a large Federal Agency to represent the potential coordinated relationships among often disparate IT management and security operations. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/1bdee13c-bb42-43fa-bd9a-ac834445dd31/Gallery-image-RoiP-system-troubleshooting.jpg Home - Content Creation - Blogs, Infographics, Papers, etc. A customized version of this generic RoIP System Troubleshooting Guide was created for SOC analysts at a nation-wide commercial monitoring center to keep on site to guide issue resolution related to radio communications. https://www.bluphrog.com/home/project-five-748cx-rk2dh monthly 0.5 2024-05-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/729cec29-91a7-407c-8ddf-4d9de9ef2ea8/Gallery-image-practice-based-ops.jpg Home - Program Building, Operations and Management A seasoned senior operator, Bluphrog knows how to stand up internal operational structures needed to enable organizations to grow strategically and build/run/mature multiple centers of excellence concurrently - while coordinating work across practices so customers benefit from the holistic sum of all of the parts! Great ops management takes knowledge and experience! https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/7a9ec861-8ed6-494d-9e9f-bf42f8b07e38/Gallery-image-program-better-culture.jpg Home - Program Building, Operations and Management Better Culture by Design Program - Implemented this program or portions of it on multiple engagements. Driving culture with intention is one of the most important things a leadership team can and should do. Culture is a fundamental quality of a company that both impacts its success and is largely under the control of its leaders. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/ae365005-2076-43b6-a59b-244dc7ff3028/Gallery-image-Fedramp-Program-all.jpg Home - Program Building, Operations and Management Bluphrog stood up a FedRAMP compliance program from scratch, establishing a PMO and a company's worth of processes, checklists, milestones, project plans - as well as a sales pipeline, staffing model, marketing content, organizational hierarchy, and financial model. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/a2a7a605-aa81-4764-abcf-f1702ac50a9d/operations-SOC-AI.jpg Home - Program Building, Operations and Management This tech-enabled physical security program analysis provided the baseline for a large amusement park organization to launch a cyber-enabled SOC. The objective was to streamline and equip on-site officers to proactively address issues and better respond to incidents using robust IT-enabled situational awareness and predictive machine-generated insights. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/e0081d50-2eb2-4fd6-877f-21b7245e01bb/Gallery-image-Skills-Assessment-Program.jpg Home - Program Building, Operations and Management This interactive dashboard (built on multiple Excel worksheets) and supporting employee questionnaires allows objective assessment of team member skills (self- or other-completed). It plots competency levels across skills areas and also tracks projects, utilization, and key objectives. Versions of this have helped manage team member growth for multiple orgs. https://www.bluphrog.com/home/project-four-l3zw3-2jmrn monthly 0.5 2024-05-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/6b00668d-14ad-424a-baa5-70c28d89faeb/product-management-flow-2.jpg https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/b369f998-8901-45ae-844d-392dbb06c37c/product-feature-analysis.jpg https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3d513cd4-b509-45f8-9151-39395345d382/Gallery-image-scaled-agile.jpg https://www.bluphrog.com/home/project-three-sng7y-32kt6 monthly 0.5 2024-05-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/05ceabba-71ce-4603-8096-aab84aa70cbb/UI-Healthy-App.jpg Home - Human Centered Design: UX Architecture | UI Design Personal Health Management Application https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/f033a752-33a4-4b06-a3c4-4b24ba016d05/Gallery-image-UI-Health-App.jpg Home - Human Centered Design: UX Architecture | UI Design Mobile Tele-Health App showing Journey Map, User Story/Use Case, Mobile UI Mocks Aligned with High Level Use Case Steps. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/8b8226eb-b439-4373-9a89-a971bb9fa4e8/Gallery-image-UX-white-paper.jpg Home - Human Centered Design: UX Architecture | UI Design UX White Paper describing Bluphrog's approach to UX architecture and UI design. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/dfe27321-c9fa-4021-97aa-b44554a99c8c/Gallery-image-visual-use-case.jpg Home - Human Centered Design: UX Architecture | UI Design Visual Use Cases combine common user flows with visualizations to better communicate the solution's proposed implementation! https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3cfa79e3-ed9d-4e5f-ad2d-ea95da3b2e68/Gallery-image-App-UI-mocks.jpg Home - Human Centered Design: UX Architecture | UI Design A subset of application GUI designs built while serving as a UX Architect and UI Designer on a large project. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/de4f0b81-8e36-4aef-a1b3-9937a0c2f65d/UX-UI-White-Paper-Download.jpg https://www.bluphrog.com/home/project-two-ky966-mhldz monthly 0.5 2024-05-21 https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/3ca2e55d-a1d8-457b-9cbd-37c1982ece0d/image-fedramp-area-Roadmap.jpg Home - Cybersecurity Compliance | FedRAMP https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/8ecc027b-5cbb-4387-8292-45fc72b53384/image-fedramp-area-ChangeControl.jpg Home - Cybersecurity Compliance | FedRAMP https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/593bc539-e45b-4e9e-8e90-03fe61c0bba7/image-fedramp-area-PMO-3.jpg Home - Cybersecurity Compliance | FedRAMP https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/eef0bb11-0734-407a-bf48-d4f31c67470b/image-fedramp-area-training.jpg Home - Cybersecurity Compliance | FedRAMP https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/9d1df950-1816-4678-844c-9b102c684d50/image-fedramp-area-Documentation-2.jpg Home - Cybersecurity Compliance | FedRAMP https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/f885f786-2231-4ae0-a596-92b82a2db3be/Gallery-image-FedRAMP-change-management.jpg Home - Cybersecurity Compliance | FedRAMP Change Management Infographic - One example of what change management looks like in a highly regulated environment such as FedRAMP. While the future will involve more automation (think CI/CD pipelines and more machine-initiated changes), the reality is that today (2024) change is still a very arduous and manual process in the FedRAMP ecosystem. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/bbe25984-1543-45c3-9836-dad47220b53d/Gallery-image-PMIG.jpg Home - Cybersecurity Compliance | FedRAMP Bluphrog created (from nothing) an actionable FedRAMP program guide complete with compliance team definitions, meeting agendas, ConMon calendars, and 17+ checklists - all to address the large number of management and operational NIST 800-53 controls. This type of artifact standardizes the program's implementation for controls that are not technology-driven. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/763be010-6b62-4428-ba3b-1dd1aae3f001/Gallery-image-user-manual.jpg Home - Cybersecurity Compliance | FedRAMP A User Manual is one of the many FedRAMP-required SSP Appendices. Bluphrog can create these from scratch (no template or guidance), creating the outline, imagery, and generating all instructional content. System user manuals must describe specific tasks and responsibilities placed on the users in language they will understand. If it isn't actionable, it isn't useful. https://images.squarespace-cdn.com/content/v1/65f0bd949814aa78d106be74/23ab01ee-105b-4770-91f1-e08070ec02b3/FedRAMP-moderate-controls-infographic.jpg